Easy. Fill out our online contact form, give us a call at 614-558-5750, or send an email to silverbulletsmoving@gmail.com. Tell us where you're moving from, where you're going, and roughly what you're moving, we'll get back to you with a detailed quote, usually within 24 hours.
Your quote is based on a few factors: the size of your move (how much stuff), the distance, any specialty items that require extra care, and whether you need additional services like packing. We give you a clear, itemized quote upfront—no hidden fees, no surprises on moving day.
That's the goal, and we hit it the vast majority of the time. As long as the scope of your move matches what we quoted, same items, same locations, same services—your price stays the same. If anything changes significantly (you add a storage unit we didn't know about, for example), we'll discuss it with you before any additional charges apply.
We factor these into your quote upfront when we know about them. That's why it's important to tell us about your building situation, third-floor walkup, long driveway, freight elevator only, etc., when you request a quote. No surprises means no last-minute fees.
We accept cash, credit cards, and debit cards. Payment is due upon completion of your move. For long-distance moves, we may require a deposit to secure your date, we'll explain all of that clearly when you book.
The earlier, the better, especially if you're moving during peak season (May through September) or at the end of the month when demand is highest. We recommend booking at least 2-4 weeks in advance for local moves and 4-6 weeks for long-distance. That said, we do our best to accommodate last-minute moves when our schedule allows.
We're available Monday through Sunday, 7:00 AM to 8:00 PM. Moves can start as early as 7 AM or 8 AM depending on your preference and our schedule. We'll confirm your start time when you book.
It depends on the size of your home, how much you're moving, and the distance. A typical one-bedroom apartment might take 2-3 hours for a local move. A three-bedroom house could take 5-8 hours. We'll give you a time estimate with your quote so you know what to expect.
Life happens, we get it. Just give us as much notice as possible. We ask for at least 48-72 hours' notice for rescheduling. Cancellation policies vary depending on the type of move and how close to the date we are, so check your confirmation email or give us a call to discuss.
We're based in Columbus and serve all of Central Ohio, including Westerville, Worthington, Powell, Dublin, Hilliard, Gahanna, Grove City, Reynoldsburg, Pickerington, Lancaster, Circleville, Delaware, and surrounding areas. For long-distance moves, we relocate Ohio-based clients to anywhere in the continental United States (all 48 contiguous states).
Yes. We offer full packing, partial packing, and unpacking services. If you want us to handle everything, we'll bring the materials and pack your entire home. If you just need help with the fragile stuff or specific rooms, we can do that too. Let us know what you need when you get your quote.
Absolutely. We have experience moving pianos, gun safes, pool tables, antiques, artwork, and other high-value or heavy items. Just let us know what you have so we can plan accordingly and bring the right equipment. Specialty items may require additional handling fees, which we'll include in your quote.
Yes. We provide commercial moving services for offices, retail locations, and other businesses. We understand that downtime costs money, so we work efficiently and can schedule moves during evenings or weekends to minimize disruption to your operations.
Yes, that's included. Our crews will disassemble beds, tables, desks, and other furniture as needed for safe transport, and reassemble them at your new location. We bring the tools—just make sure any proprietary hardware (like IKEA-specific pieces) is available.
Yes. All moves include basic liability coverage as required by law. For additional protection, we offer full-value protection options that cover the replacement or repair of damaged items at their current value. We'll explain your coverage options when you book and recommend the right level based on your move.
We take every precaution to protect your belongings, but if something does get damaged, we have a straightforward claims process. Report the damage to us as soon as possible (ideally at delivery), and we'll work with you to resolve it based on your coverage level. We don't dodge accountability, that's part of being a company you can trust.
We use furniture blankets, stretch wrap, and padding to protect your items during transport. For your home, we use floor runners and door jamb protectors to prevent damage to hardwood floors, carpets, and doorways. We treat your home like it's our own.
A few things go a long way:
• Have everything packed and ready to go (unless you've booked packing services)
• Label your boxes clearly, room and contents
• Clear pathways and make sure we can access all rooms
• Reserve parking or elevator access if needed
• Set aside valuables, important documents, and medications to transport yourself
• Be available (or have someone available) to answer questions
For safety and legal reasons, there are some items we can't transport:
• Hazardous materials (gasoline, propane, chemicals, paints, etc.)
• Explosives, ammunition, or firearms (in most cases)
• Perishable food
• Plants (for long-distance moves)
• Pets
If you're unsure about a specific item, just ask, we'll let you know.
Tipping isn't required, but it's always appreciated if you feel our crew did a great job. The industry standard is typically $20-$50 per mover for a local move, or more for long-distance or particularly challenging moves. Cash is preferred, and you can give it directly to the crew at the end of the job. A cold drink or snack during the move is also a nice gesture, moving is hard work!
